Do you mail a copy of the software to me?
Are there monthly/yearly fees for email/phone support?
Do you charge current customers for new versions?
Do I need to purchase another license if installing onto a second computer?
Your price seems very reasonable, but are there any mandatory future fees?
What computer setup do you recommend?
What hardware can you use with ConsignmentTill?
Is a Touch Screen Monitor required to run your software?
Which Zebra Barcode Printer do you recommend, and why?
We are concerned about shipping (hardware) as you’re in Canada and we’re in the US. Will we have any issues with customs (e.g., hold-ups or high import taxes/duties)?
How long does it take to receive hardware shipments?
Can you use a regular laser printer to print bar codes?
Does ConsignmentTill handle “buy outright” items?
Can I export data for importing into QuickBooks?
How can I discount items at POS?
Do you offer a feature for consignors to view there sales online?
Can I process credit cards through your software?
Do I need Internet access for ConsignmentTill to work?
Can you have several computers running ConsignmentTill and accessing the same database?
Can consignors use their banked money to buy products in my shop?
Does ConsignmentTill limit the number of consignors, or items you can enter/have?
Can you transfer my existing data (from a different program) into your software?
Does ConsignmentTill calculate payouts to consignors?
Does ConsignmentTill include a feature for layaways?
Does ConsignmentTill print reports?
Can ConsignmentTill print laser checks when settling with consignors?
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Do you mail a copy of the software to me?
Not unless requested (added cost of $50, includes shipping). When the order is confirmed by RJFSOFT, a key is e-mailed to the customer to unlock the demo. Usually, the key is created the same day order is made. The customer can save as many copies of the software and key (to CD/DVD) as they like.
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Are there monthly/yearly fees for email/phone support?
Local Install Setup: Free support for 1 year. Subscribe to Remote Backup Service (yearly fee) to continue support (if wanted).
Remote Access (subscription) Setup: Support is included with your monthly subscription.
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Do you charge current customers for new versions?
Local Install Setup: Free upgrades for six months after purchase. The cost of a new version depends on your current version.
Remote Access Setup: Access to latest version (if wanted).
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Do I need to purchase another license if installing on a second computer in my store?
Not with the “Local Install” version of ConsignTill. With remote-access setup, you get two concurrent users (extra fee for more users).
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What computer setup do you recommend?
Local Install: Windows 10 and up. 2.5+ GHz CPU (3 GHz is recommended for database computer if networking other computers), 8 GB RAM (more if networking other computers).
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What hardware can you use with ConsignmentTill?
- Barcode Scanner
- Zebra Barcode Printer
- Epson TM-T88 (or compatible) receipt printer
- Electronic Cash Drawer (must be Epson compatible)
- Pole Display (Epson commands)
- Touch Screen Monitor
- Standard printer (for reports, contracts, letters, laser checks, and receipts)
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Is a Touch Screen Monitor required to run your software?
Not at all, although the main POS window does have large buttons so a touch screen can be used.
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Which Zebra Barcode Printer do you recommend, and why?
- Zebra ZD220 Desktop Printer
- Direct Thermal (no ribbons to purchase)
- Print up to 4 inch wide tags
- Supports ZPL2 commands (more fonts to choose from)
- USB interface
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We are concerned about shipping (hardware) as you’re in Canada and we’re in the US. Will we have any issues with customs (e.g., hold-ups or high import taxes/duties)?
No. Hardware is shipped from a US distributor.
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How long does it take to receive hardware shipments?
Typically, 2-3 business days. Tracking numbers are e-mailed to customer.
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Can you use a regular laser printer to print bar codes?
Yes, but you are limited to a couple label designs. If you want full control over tag size and design, then you should purchase a Zebra barcode printer.
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Does ConsignmentTill handle “buy outright” items?
Yes, you can add suppliers just like consignors. When adding items under a supplier, you’re able to enter a cost for each item.
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Can I export data for importing into QuickBooks?
ConsignmentTill can export data to Excel file format. Today’s QuickBooks might be able to import Excel data directly. If not, there are a couple 3rd party applications that can take Excel data and import into QuickBooks. Contact support for further details.
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How can I discount items at POS?
- Automatic discount for select customers
- Automatic discount if item “on floor” for X number of days
- Discount by a currency value or percent (an individual item or all items in order)-
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Do you offer a feature for consignors to view there sales online?
Yes.
Local Install Setup: Subscribe to the Remote Backup Service (yearly fee) for consignor portal.
Remote Access Setup: Remote Backup Service (with consignor portal) is included.
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Can I process credit cards through your software?
ConsignmentTill does have the ability to open a Virtual Terminal (internet required) to process credit cards (swiped or keyed entry). The Virtual Terminal is run by a third party processing company, so you will need a merchant account them. Please contact support for more info.
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Do I need Internet access for ConsignmentTill to work?
Remote Access Setup: Yes (minimum 50 Mbps – Download and Upload)
Local Install Setup: No, only if you want to use these features within ConsignmentTill:
- E-mail consignors/suppliers/customers
- Receive tips/info via integrated web window
- ConsignmentTill’s integration with Shopify
- Virtual Terminal access for processing credit cards
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Can you have several computers running ConsignmentTill and accessing the same database?
Local Install Setup: Yes. If you have the computers connected via a local area network (LAN), you can set each ConsignmentTill to access the same database. Note: You should have the computers connected to the router via a network cable (don’t use Wi-Fi)
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Can consignors use their banked money to buy products in my shop?
Yes, ConsignmentTill you can charge purchases to a consignor’s account.
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Does ConsignmentTill limit the number of consignors, or items you can enter/have?
No.
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Can you transfer my existing data (from a different program) into your software?
ConsignmentTill includes an import feature using Excel data files. You will need to export your existing data to Excel data files. RJFSOFT does not move your data for you.
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Does ConsignmentTill calculate payouts to consignors?
Yes, you can payout consignors individually or do a batch payout. A report and laser check can also be printed when settling.
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Does ConsignmentTill include a feature for layaways?
Yes, with the Full version.
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Does ConsignmentTill print reports?
Yes, there are many reports (including settlement reports) available to be viewed, exported, and printed.
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Can ConsignmentTill print laser checks when settling with consignors?
Yes. You will need QuickBooks “Standard” style (3 checks per page).